Feedback and testimonials

Below are a selection of the feedback and testimonials we've received from those who've either completed our courses or had their staff trained to Cytech standards. Don't forget to check out our Facebook reviews too!

EXTERNAL BLOG POST
"HiTech, MyTech, CYTECH ..."

"... For a modern course with a truly pragmatic outcome, I can say with most confidence that the quality of the course (although we were only being assessed) and the pedagogy which underpins their teaching is exceedingly high. I cannot comment on the NVQ-backed year apprenticeship, but the in-house courses are well worth the money, especially if you feel your skills could do with some confidence-boosting..."


Laurence Sadler-Moore
Black Country Bikes

91% better at job of candidates agree that they're better at their job after completing a Cytech course

"During the course you were talked through every aspect of the training, showing you as a group each part of the bike, how to safely remove the part using the correct tools and how to service it.

Each and every question anyone had was thrown open to teach everything to everyone, it was not just answered to the person asking. This was great as if you were not too sure yourself you found out how to solve the fault.

As for the trainers well what can I say, they are brilliant at showing you how to do something and the way they explain the process of how to is pure class, they make it light hearted but never miss a point, it makes taking it all in very easy and if you’re not too sure they will come to your station and go through it again. Great guys, with a great attitude to what they are doing.

I could go on and on but to say that the Cytech course is just to teach you cycle mechanics is far from correct, it teaches you a new skill taught by professionals so you can go and start a business like I did, I now run Injured Cycle Repairs in Strathclyde.

I would tell anyone who is thinking of doing this, go Cytech and learn from the best!"


Eric Paterson
Injured Cycle Repairs

"If bikes are your passion and you are looking for more then I would recommend that you look at pjcsonline.co.uk for your Cytech training. Pete and Sam have many, many years of experience between them and are only too willing to share their knowledge with you during the course. All in all a thoroughly enjoyable 2 and a half weeks of hands on training for me."

David Gray
Cycle Enthusiast

97% rate trainer of candidates rate their trainer as good or excellent

"Cytech qualifications are a must for the bike business. Customers know that if a bike comes to our store for servicing they will get the same treatment as when they walk into the service reception of a motor dealer. Sometimes it can be better."

Martin Richardson
South Downs Bikes

"All our technical, sales, marketing and even warehouse staff are Cytech trained. We believe for many of them it is an essential part of the work they do and enables them to converse confidently with our customers. I always recommend retailers invest in Cytech for the same reasons whilst also adding credibility to their business from the customer perspective."

Nigel Roberts
Trek UK
97% rate course of candidates rate the course as good or excellent

"Despite having over 25 years of experience in the bike trade, both on the shop floor and in the workshop, the Cytech technical two course provided our shop manager with a comprehensive underpinning of knowledge to his existing experience. Whilst further installing confidence in how our workshop could and should operate.

Throughout all of the various interactions we have had with Cytech and ATG Training, from administrative processes to training and assessments, they have proved themselves to be a company and a team of people we can and do trust. I would further go to say that they have had a significant influence in the success of Bay Cycles. Consequently, I would have no hesitation in recommending ATG Training and their delivery of Cytech training and apprenticeships to others."


Lisa Gubby
Bay Cycles

EXTERNAL BLOG POST
"Why use a qualified mechanic?"

"... I did my Cytech level 1 and 2 over the following year. This was very well taught and accredited. I had regular assessments at my workplace and 2 weeks at the Cytech training centre. I learnt so much in that year and picked up a lot of little tips and tricks which I still use today. I am still in contact with Jules my original assessor from 15 years ago and meeting him made me realise that I could be a great mechanic..."


Tom Sebborn
Spokes & Gears

96% rate materials of candidates rate the course materials as good or excellent

"On doing my research I very quickly realised that the Cytech training was the industry recognized standard for cycle maintenance training, so as part of my business plan I booked onto the course. I found the training to be of an excellent standard and the instructors were highly experienced having worked in the industry for years, the training environment was superb with access to all the tools and space required to run a bicycle workshop, the assessment was thorough with great support provided by the instructors.

The Cytech training gave me the right tools to open my bicycle shop which I have now been running successfully. The cycle industry requires this level of training and I would highly recommend this training to people looking to set up a cycle shop or to become qualified cycle technicians."


John Pagan
Cannimore Cycles

98% rate workshop of candidates rate the workshop as good or excellent

Cytech Feedback Reviews
"I want to thank you guys for giving me a professional foundation in cycle mechanics, and especially the Cytech instructors who gave me really good advice on seeking out other training after the Technical three course. Following completion of Cytech training I went on to open a mountain bike suspension service center in the US called Trail Labs – we’re the only suspension service center in the Midwest (an area 8 times bigger than the UK), and one of a few in the entire US that are recognized to service most of the mountain bike brands currently on the market. Had I not participated in the Cytech program, this would all still be a dream!"

William Angle
Trail Labs

EXTERNAL BLOG POSTS
"Back to School: Cytech’s Bike Mechanics Course"

"... Even just from the online course, I quickly learnt how little I really knew about my bike, and I began to worry. Greases, oils, lubes, hazardous chemicals, and even correctly changing an inner tube and checking tyres, it was all new to me. With my notebook and pen, I jotted down everything I didn’t know… which was about 90% of the material..."


Continue reading...

"Bike Mechanics: An Unprecedented Qualification in Confidence"

"... There's something highly rewarding about being considered a bike mechanic. Perhaps it's because it's a skill that I couldn't read and study my way out of, or perhaps it's because there was always a quiet self-doubting whisper that had finally been silenced. Either way, I was so stoked to go home that day and strip a friend's old fixie bike for a service and rebuild..."


Continue reading...

"7 Irrefutable Reasons to Learn Bike Mechanics"

"... A few months on, I caught up with Stephanie to see how she was getting on and how her Cytech qualification had helped her…

“Going back to work [after Cytech training] was great as I had a better understanding of how to spot faults in bikes and how to fix them. Since I qualified, I have noticed that when a senior mechanic checks my work, there are much fewer things that I’ve missed which in itself makes me feel a lot more confident – although, over the past few months there have been very few times when I’ve missed something!”..."


Continue reading...

Jessica Strange
Total Women's Cycling & Velo Me

98% rate tools of candidates rate the tools used as good or excellent

"After being involved with bikes for the last 50 years and now running my own bike hire business, I thought the time was right to get some official status as a bike mechanic.

The course exceeded my expectations and I was awash with new correct information in regard to bike building and maintenance. With the range of bikes I have titanium, steel, aluminium and carbon frames, with an equally large array of seat posts, forks and headsets, correct maintenance is essential. I returned home to the Lake District and immediately ordered a range of different lubricants for the different frame materials, and some additional bike tools including a wheel truing device. Yes I can now true my fleet’s own wheels!

This course is an absolute must for everyone who wants to maintain bikes correctly."


John Sutcliffe
Lake District Bikes
EXTERNAL BLOG POST
"HiTech, MyTech, CYTECH ..."

"... For a modern course with a truly pragmatic outcome, I can say with most confidence that the quality of the course (although we were only being assessed) and the pedagogy which underpins their teaching is exceedingly high. I cannot comment on the NVQ-backed year apprenticeship, but the in-house courses are well worth the money, especially if you feel your skills could do with some confidence-boosting..."


Laurence Sadler-Moore
Black Country Bikes

91% better at job
of candidates agree that they're better at their job after completing a Cytech course

"I want to thank you guys for giving me a professional foundation in cycle mechanics, and especially the Cytech instructors who gave me really good advice on seeking out other training after the Technical three course. Following completion of Cytech training I went on to open a mountain bike suspension service center in the US called Trail Labs – we’re the only suspension service center in the Midwest (an area 8 times bigger than the UK), and one of a few in the entire US that are recognized to service most of the mountain bike brands currently on the market. Had I not participated in the Cytech program, this would all still be a dream!"

William Angle
Trail Labs

"During the course you were talked through every aspect of the training, showing you as a group each part of the bike, how to safely remove the part using the correct tools and how to service it.

Each and every question anyone had was thrown open to teach everything to everyone, it was not just answered to the person asking. This was great as if you were not too sure yourself you found out how to solve the fault.

As for the trainers well what can I say, they are brilliant at showing you how to do something and the way they explain the process of how to is pure class, they make it light hearted but never miss a point, it makes taking it all in very easy and if you’re not too sure they will come to your station and go through it again. Great guys, with a great attitude to what they are doing.

I could go on and on but to say that the Cytech course is just to teach you cycle mechanics is far from correct, it teaches you a new skill taught by professionals so you can go and start a business like I did, I now run Injured Cycle Repairs in Strathclyde.

I would tell anyone who is thinking of doing this, go Cytech and learn from the best!"


Eric Paterson
Injured Cycle Repairs
97% rate course
of candidates rate the course as good or excellent

"Despite having over 25 years of experience in the bike trade, both on the shop floor and in the workshop, the Cytech technical two course provided our shop manager with a comprehensive underpinning of knowledge to his existing experience. Whilst further installing confidence in how our workshop could and should operate.

Throughout all of the various interactions we have had with Cytech and ATG Training, from administrative processes to training and assessments, they have proved themselves to be a company and a team of people we can and do trust. I would further go to say that they have had a significant influence in the success of Bay Cycles. Consequently, I would have no hesitation in recommending ATG Training and their delivery of Cytech training and apprenticeships to others."


Lisa Gubby
Bay Cycles

EXTERNAL BLOG POSTS
"Back to School: Cytech’s Bike Mechanics Course"

"... Even just from the online course, I quickly learnt how little I really knew about my bike, and I began to worry. Greases, oils, lubes, hazardous chemicals, and even correctly changing an inner tube and checking tyres, it was all new to me. With my notebook and pen, I jotted down everything I didn’t know… which was about 90% of the material..."


Continue reading...

"Bike Mechanics: An Unprecedented Qualification in Confidence"

"... There's something highly rewarding about being considered a bike mechanic. Perhaps it's because it's a skill that I couldn't read and study my way out of, or perhaps it's because there was always a quiet self-doubting whisper that had finally been silenced. Either way, I was so stoked to go home that day and strip a friend's old fixie bike for a service and rebuild..."


Continue reading...

"7 Irrefutable Reasons to Learn Bike Mechanics"

"... A few months on, I caught up with Stephanie to see how she was getting on and how her Cytech qualification had helped her…

“Going back to work [after Cytech training] was great as I had a better understanding of how to spot faults in bikes and how to fix them. Since I qualified, I have noticed that when a senior mechanic checks my work, there are much fewer things that I’ve missed which in itself makes me feel a lot more confident – although, over the past few months there have been very few times when I’ve missed something!”..."


Continue reading...

Jessica Strange
Total Women's Cycling & Velo Me

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Cytech home mechanic

Cytech technical one

Activate Cycle Academy, UK

"Well equipped workshop, good subject coverage and good mix of hands-on and theory. Mike made the subjects very interesting, and he was happy to tackle any questions throughout. I'd recommend this to any would-be cycle mechanic, and I was gratified to find that many of our local shops have Cytech qualified mechanics on board." - Paul Kelly, October 2021

"Very enjoyable course, well delivered in a good environment with excellent tools and equipment. Charlie’s delivery of the course was one of the highlights. Procedures were well explained and demonstrated, he was always on hand to go through any questions we had. Good insights into the industry and great ideas on how to excel with your customers, going the extra mile." - Neil Atkinson, October 2021

"I enjoyed the course very much. I was put on this course by my employer and found the whole experience very good. Clean college, facilities, workshop and tools etc...very informative trainer who seemed very knowledgeable about bikes and knew what he was doing. Would recommend for sure. Thank you." - Christopher Dale, October 2021

PJCS, UK

"Great starting point for those who are starting and for those who already have the know how but want to know more about the industry standards. Lee goes further and teaches things that are not in the programme." - Carlos Frederico Marchetti, September 2021

"Lee was an excellent trainer, extremely knowledgeable and patient in helping us get to grips with the content. The course was really great, instructive and enjoyable, it exceeded my expectations, now just need to get some more hands on experience before I come back for Technical two." - Paul Ryan, July 2021

"I would highly recommend the course. Very detailed and informative. Lee was great. Very knowledgable and approachable. I can’t say enough good things about the course and how it was run. I also learnt a thing or two! Lee was very helpful and very thorough." - Paul Cooke, June 2021

Torq Zone Academy, South Africa

"Very happy with the course, not just replacing components but learning how to problem solve, and repair, fix or replace as we understand what is relevant. Thanks, encouraged by what I've learnt so far." - Mark Hugo, September 2021

"High quality, friendly lecturer which is very informative and patient. Top class experience!" - Ricardo Braz, September 2021

"Most definitely the best training I have ever had. Absolute pleasure to attend such good world class training!" - Wynand Bezuidenhout, August 2021

Whistler Adventure School, Canada

"Chris was incredibly knowledgeable, as well as an excellent, patient teacher." - Aaron Berke, August 2021

"There was a lot of material covered and the technical practice with reference material is a structured way to learn. Chris was great at explaining everything and breaking down the information so that it wasn't too much at once. His method of teaching build on reference material and was very thorough. He was attentive and provided good guidance during practical time. The tools and equipment at WAS were great. We got exposure to all tools referenced in the material." - Terra Nicholas, August 2021

"Had a awesome time! Chris was great, super knowledgeable. The small concentrated group made learning easy and quick. The tools and materials were professional and clean." - Landen Kunz, April 2021

Cytech technical two

Cytech technical three

Cytech technical e-bike