Feedback and testimonials

Below are a selection of the feedback and testimonials we've received from those who've either completed our courses or had their staff trained to Cytech standards. Don't forget to check out our Facebook reviews too!

EXTERNAL BLOG POST
"HiTech, MyTech, CYTECH ..."

"... For a modern course with a truly pragmatic outcome, I can say with most confidence that the quality of the course (although we were only being assessed) and the pedagogy which underpins their teaching is exceedingly high. I cannot comment on the NVQ-backed year apprenticeship, but the in-house courses are well worth the money, especially if you feel your skills could do with some confidence-boosting..."


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Laurence Sadler-Moore
Black Country Bikes

91% better at job of candidates agree that they're better at their job after completing a Cytech course

"During the course you were talked through every aspect of the training, showing you as a group each part of the bike, how to safely remove the part using the correct tools and how to service it.

Each and every question anyone had was thrown open to teach everything to everyone, it was not just answered to the person asking. This was great as if you were not too sure yourself you found out how to solve the fault.

As for the trainers well what can I say, they are brilliant at showing you how to do something and the way they explain the process of how to is pure class, they make it light hearted but never miss a point, it makes taking it all in very easy and if you’re not too sure they will come to your station and go through it again. Great guys, with a great attitude to what they are doing.

I could go on and on but to say that the Cytech course is just to teach you cycle mechanics is far from correct, it teaches you a new skill taught by professionals so you can go and start a business like I did, I now run Injured Cycle Repairs in Strathclyde.

I would tell anyone who is thinking of doing this, go Cytech and learn from the best!"


Eric Paterson
Injured Cycle Repairs

"If bikes are your passion and you are looking for more then I would recommend that you look at pjcsonline.co.uk for your Cytech training. Pete and Sam have many, many years of experience between them and are only too willing to share their knowledge with you during the course. All in all a thoroughly enjoyable 2 and a half weeks of hands on training for me."

David Gray
Cycle Enthusiast

97% rate trainer of candidates rate their trainer as good or excellent

"Cytech qualifications are a must for the bike business. Customers know that if a bike comes to our store for servicing they will get the same treatment as when they walk into the service reception of a motor dealer. Sometimes it can be better."

Martin Richardson
South Downs Bikes

"All our technical, sales, marketing and even warehouse staff are Cytech trained. We believe for many of them it is an essential part of the work they do and enables them to converse confidently with our customers. I always recommend retailers invest in Cytech for the same reasons whilst also adding credibility to their business from the customer perspective."

Nigel Roberts
Trek UK
97% rate course of candidates rate the course as good or excellent

"Despite having over 25 years of experience in the bike trade, both on the shop floor and in the workshop, the Cytech technical two course provided our shop manager with a comprehensive underpinning of knowledge to his existing experience. Whilst further installing confidence in how our workshop could and should operate.

Throughout all of the various interactions we have had with Cytech and ATG Training, from administrative processes to training and assessments, they have proved themselves to be a company and a team of people we can and do trust. I would further go to say that they have had a significant influence in the success of Bay Cycles. Consequently, I would have no hesitation in recommending ATG Training and their delivery of Cytech training and apprenticeships to others."


Lisa Gubby
Bay Cycles

EXTERNAL BLOG POST
"Why use a qualified mechanic?"

"... I did my Cytech level 1 and 2 over the following year. This was very well taught and accredited. I had regular assessments at my workplace and 2 weeks at the Cytech training centre. I learnt so much in that year and picked up a lot of little tips and tricks which I still use today. I am still in contact with Jules my original assessor from 15 years ago and meeting him made me realise that I could be a great mechanic..."


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Tom Sebborn
Spokes & Gears

96% rate materials of candidates rate the course materials as good or excellent

"On doing my research I very quickly realised that the Cytech training was the industry recognized standard for cycle maintenance training, so as part of my business plan I booked onto the course. I found the training to be of an excellent standard and the instructors were highly experienced having worked in the industry for years, the training environment was superb with access to all the tools and space required to run a bicycle workshop, the assessment was thorough with great support provided by the instructors.

The Cytech training gave me the right tools to open my bicycle shop which I have now been running successfully. The cycle industry requires this level of training and I would highly recommend this training to people looking to set up a cycle shop or to become qualified cycle technicians."


John Pagan
Cannimore Cycles

98% rate workshop of candidates rate the workshop as good or excellent

Cytech Feedback Reviews
"I want to thank you guys for giving me a professional foundation in cycle mechanics, and especially the Cytech instructors who gave me really good advice on seeking out other training after the Technical three course. Following completion of Cytech training I went on to open a mountain bike suspension service center in the US called Trail Labs – we’re the only suspension service center in the Midwest (an area 8 times bigger than the UK), and one of a few in the entire US that are recognized to service most of the mountain bike brands currently on the market. Had I not participated in the Cytech program, this would all still be a dream!"

William Angle
Trail Labs

EXTERNAL BLOG POSTS
"Back to School: Cytech’s Bike Mechanics Course"

"... Even just from the online course, I quickly learnt how little I really knew about my bike, and I began to worry. Greases, oils, lubes, hazardous chemicals, and even correctly changing an inner tube and checking tyres, it was all new to me. With my notebook and pen, I jotted down everything I didn’t know… which was about 90% of the material..."


Continue reading...

"Bike Mechanics: An Unprecedented Qualification in Confidence"

"... There's something highly rewarding about being considered a bike mechanic. Perhaps it's because it's a skill that I couldn't read and study my way out of, or perhaps it's because there was always a quiet self-doubting whisper that had finally been silenced. Either way, I was so stoked to go home that day and strip a friend's old fixie bike for a service and rebuild..."


Continue reading...

"7 Irrefutable Reasons to Learn Bike Mechanics"

"... A few months on, I caught up with Stephanie to see how she was getting on and how her Cytech qualification had helped her…

“Going back to work [after Cytech training] was great as I had a better understanding of how to spot faults in bikes and how to fix them. Since I qualified, I have noticed that when a senior mechanic checks my work, there are much fewer things that I’ve missed which in itself makes me feel a lot more confident – although, over the past few months there have been very few times when I’ve missed something!”..."


Continue reading...

Jessica Strange
Total Women's Cycling & Velo Me

98% rate tools of candidates rate the tools used as good or excellent

"After being involved with bikes for the last 50 years and now running my own bike hire business, I thought the time was right to get some official status as a bike mechanic.

The course exceeded my expectations and I was awash with new correct information in regard to bike building and maintenance. With the range of bikes I have titanium, steel, aluminium and carbon frames, with an equally large array of seat posts, forks and headsets, correct maintenance is essential. I returned home to the Lake District and immediately ordered a range of different lubricants for the different frame materials, and some additional bike tools including a wheel truing device. Yes I can now true my fleet’s own wheels!

This course is an absolute must for everyone who wants to maintain bikes correctly."


John Sutcliffe
Lake District Bikes
EXTERNAL BLOG POST
"HiTech, MyTech, CYTECH ..."

"... For a modern course with a truly pragmatic outcome, I can say with most confidence that the quality of the course (although we were only being assessed) and the pedagogy which underpins their teaching is exceedingly high. I cannot comment on the NVQ-backed year apprenticeship, but the in-house courses are well worth the money, especially if you feel your skills could do with some confidence-boosting..."


Continue reading...

Laurence Sadler-Moore
Black Country Bikes

91% better at job
of candidates agree that they're better at their job after completing a Cytech course

"I want to thank you guys for giving me a professional foundation in cycle mechanics, and especially the Cytech instructors who gave me really good advice on seeking out other training after the Technical three course. Following completion of Cytech training I went on to open a mountain bike suspension service center in the US called Trail Labs – we’re the only suspension service center in the Midwest (an area 8 times bigger than the UK), and one of a few in the entire US that are recognized to service most of the mountain bike brands currently on the market. Had I not participated in the Cytech program, this would all still be a dream!"

William Angle
Trail Labs

"During the course you were talked through every aspect of the training, showing you as a group each part of the bike, how to safely remove the part using the correct tools and how to service it.

Each and every question anyone had was thrown open to teach everything to everyone, it was not just answered to the person asking. This was great as if you were not too sure yourself you found out how to solve the fault.

As for the trainers well what can I say, they are brilliant at showing you how to do something and the way they explain the process of how to is pure class, they make it light hearted but never miss a point, it makes taking it all in very easy and if you’re not too sure they will come to your station and go through it again. Great guys, with a great attitude to what they are doing.

I could go on and on but to say that the Cytech course is just to teach you cycle mechanics is far from correct, it teaches you a new skill taught by professionals so you can go and start a business like I did, I now run Injured Cycle Repairs in Strathclyde.

I would tell anyone who is thinking of doing this, go Cytech and learn from the best!"


Eric Paterson
Injured Cycle Repairs
97% rate course
of candidates rate the course as good or excellent

"Despite having over 25 years of experience in the bike trade, both on the shop floor and in the workshop, the Cytech technical two course provided our shop manager with a comprehensive underpinning of knowledge to his existing experience. Whilst further installing confidence in how our workshop could and should operate.

Throughout all of the various interactions we have had with Cytech and ATG Training, from administrative processes to training and assessments, they have proved themselves to be a company and a team of people we can and do trust. I would further go to say that they have had a significant influence in the success of Bay Cycles. Consequently, I would have no hesitation in recommending ATG Training and their delivery of Cytech training and apprenticeships to others."


Lisa Gubby
Bay Cycles

EXTERNAL BLOG POSTS
"Back to School: Cytech’s Bike Mechanics Course"

"... Even just from the online course, I quickly learnt how little I really knew about my bike, and I began to worry. Greases, oils, lubes, hazardous chemicals, and even correctly changing an inner tube and checking tyres, it was all new to me. With my notebook and pen, I jotted down everything I didn’t know… which was about 90% of the material..."


Continue reading...

"Bike Mechanics: An Unprecedented Qualification in Confidence"

"... There's something highly rewarding about being considered a bike mechanic. Perhaps it's because it's a skill that I couldn't read and study my way out of, or perhaps it's because there was always a quiet self-doubting whisper that had finally been silenced. Either way, I was so stoked to go home that day and strip a friend's old fixie bike for a service and rebuild..."


Continue reading...

"7 Irrefutable Reasons to Learn Bike Mechanics"

"... A few months on, I caught up with Stephanie to see how she was getting on and how her Cytech qualification had helped her…

“Going back to work [after Cytech training] was great as I had a better understanding of how to spot faults in bikes and how to fix them. Since I qualified, I have noticed that when a senior mechanic checks my work, there are much fewer things that I’ve missed which in itself makes me feel a lot more confident – although, over the past few months there have been very few times when I’ve missed something!”..."


Continue reading...

Jessica Strange
Total Women's Cycling & Velo Me

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Cytech home mechanic

Cytech technical one

Cytech technical two

ATG Training, UK

"Assessor was able to provide clear and precise explanations regarding the assessment. Provided an easy going, approachable and professional atmosphere." - Greg Walker, November 2017

"Great course. Would definitely recommend. In addition David is great trainer with great bike/bike industry knowledge. Had a really good time. Thank you." - Martin Obona, October 2017

"The course met my requirements. As someone who has been working in the cycle maintenance industry part time for 6 years I was concerned initially that I wouldn't get much from the course, this was not the case. The trainer kept the sessions interesting with lots of insight to the industry, clearly they brought good experience to the course. I came away with more confidence in my own abilities and a number of techniques which will improve how I work in my workshop. The wheel building module really helped to demystify the process and this is something that I'm adding to my business." - Jonathan Mosley, October 2017

"Exceeded expectations. Jim and Mike were brilliant and I would travel up from Surrey to train in their workshop anytime!" - Bruce Karsten, October 2017

PJCS, UK

"Loved the content, pace and delivery of the course. The trainer was very knowledgeable with great presentation skills, moving the course on with witty and insightful dialogue. I'd just like to say I thoroughly enjoyed all of my Cytech training and would enthusiastically recommend these courses to anyone with an interest in the maintenance/technical side of cycling... 'you will learn something'" - Terry Voice, December 2017

"Sam was an excellent tutor who was so approachable and understanding when often we struggled with some technical aspect or practical skill. He willingly shared his knowledge and experience and gave all students confidence in completing all aspects of the course." - Mark Barter, October 2017

"Excellent environment and fully equipped. I am a seasoned mechanic and have been working in the trade for over seven years however I still took away many tips and a lot of motivation on how to improve things going forward in my own business." - Jonathan Ridout, July 2017

Torq Zone Academy, South Africa

"I have been taught to do most of that which I learned on the course, but Graeme taught me why I do those things. But there are finer points that were taught to me. Graeme imparts his knowledge in an exceptionally good manner (his patience with one of the participants yesterday was exemplary, and that requires someone who has a passion for teaching people). I thoroughly enjoyed Technical two, and look forward to Technical three. Can highly recommend bike shops mechanics with years of experience to attend the course." - Barry Katz, February 2018

"Graeme is a patient, knowledgeable and a thorough trainer. He illustrates a passion for cycling which is quite contagious. The course is well balanced, has a thorough technical base and covers all aspects meticulously." - Johan Malherbe, November 2017

"The Technical two course is comprehensive, insightful and totally amazing! Graeme is a wonderful teacher, very knowledgeable and makes the lessons interesting, presents it in a way that makes it easy to understand." - Renee Van Zyl, August 2017

Specialized Canada, Canada

"I thoroughly enjoyed taking the Technical two course. Very excited to take Technical three in the future. Andrew was an awesome teacher, easy to work with and very approachable." - Matthew Holmen, June 2017

Bicycle Industries Australia, BIA

"Excellent content. Excellent teacher. Excellent tools." - Gustavo Estralla, December 2017

"Great course with multiple work benches and stands. The trainer was very knowledgeable, full of handy tips, tricks and methods for servicing which I will continue to use in my new career at 99 Bikes." - Nathan Hall, August 2017

Cytech technical three

Cytech technical e-bike