Workshop/Operations Manager

Specialized Concept Store Ruislip is looking to recruit a Workshop Manager/Operations Manager. This is a full time permanent position.
We are looking for an experienced leader to manage our busy workshop team.

The ideal candidate must have a love of all things cycling and the ability to bring that enthusiasm to our team and customers every day.

The role entails:
Managing a customer’s bikes journey through our business.
Managing the workshop teams days and workload.
Managing workshop stock, warranty work and product recalls.
Liasing with the brand on warranty and component issues.
Answering phone and email enquiries.
Stock control and stock takes.
Managing the assembly of bikes for shipping and store display.
Assisting the workshop team where necessary.
Assisting the sales team as required.

We need a candidate who loves being part of a team and is able to motivate and inspire that team. It’s all about the right attitude and personality.
You will be part of a team of enthusiasts working with one of the industry’s leading brands. We aim to offer exceptional service in a great environment.
Our new store is about as cool a cycle retail environment as you will find in the UK.
The Specialized brand continues to go from strength to strength and we are the flagship store for London.

Salary: subject to experience.

Benefits: staff discount, flexible schedule.
We do not open on Sundays.
Job type: full time permanent.

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