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Liability Insurance: The Non-Negotiable for Workshop Operations - ACT and Bikmo

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27 Jan 2026, more…

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Mary Portas warns government to act now or see half of high street shops shut

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Mary Portas warns government to act now or see half of high street shops shut

Posted on 14 Nov 2022

Ahead of the Chancellor’s Autumn Statement this week, retail expert Mary Portas called on the Government to rethink business rates and VAT to help struggling retailers.

She said: “Put simply we could lose half of all shops. We need to look at the systems they are currently working under, because they are not fit for purpose for the future.

Row of Bikes

“So VAT, business rates, all of it needs to be looked at. We need to look at the bigger picture and how people want, and need to live, in the future – for the good of themselves and the planet.”

In 2011, she published a report stating the aim was to “put the heart back into the centre of our high streets, calling on the authorities to re-imagine them “as destinations for socialising, culture, health, wellbeing, creativity and learning.” But she says nothing has changed in the past decade and without more support thousands of small shops will be lost during the cost-of-living crisis.

“It’s no different now to 11 years ago when I brought out my report,” she says. “As for big business and governments, people don’t trust them, they’ve had enough. We want what’s local, what’s safe and what we can trust.”

She added: “What’s inspiring, but at the same time frustrating, is everything I wrote in my report more than a decade ago, about how important high streets are to our society and our daily lives, is the same.

“They’re more important than what is being sold to us. People, particularly post-Covid, realise how important they are to their wellbeing and how they live. Having thriving high streets we can walk or cycle to for our daily needs is vital to our future.”

She praised “incredible independents” which make up 90% of high street businesses but admitted frustration because “all we talk about are big businesses”.

She said: “Small businesses have been hugely successful, and we need them to succeed. When it comes to budgets and government spending, I believe it needs to be about prioritising. And I happen to think we should prioritise the wellbeing of society.”

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