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The ACT welcomes launch of parliamentary e-bike safety inquiry to tackle dangerous products

The ACT has welcomed the announcement of a parliamentary inquiry into e-bike products not meeting safety regulations, which has been launched “in context of dangerous low-quality e-bike...

30 Apr 2025, more…

Crowdfunding campaign launched for Cytech trainer Graeme Stickells of Torq Zone Academy after hit-and-run incident

Graeme Stickells, Head Trainer at South Africa’s only Cytech training centre Torq Zone Academy, is recovering from a life-threatening hit-and-run incident — and a crowdfunder has...

10 Apr 2025, more…

Activate Cycle Academy delivers five-day bespoke training course to the Metropolitan Police on e-bike ID-ing and safety

Activate Cycle Academy has delivered a five-day bespoke training course to help Metropolitan Police officers to crack down on illegal e-bikes.

24 Mar 2025, more…

Bicycle Association and ACT flag official guidance to retailers on e-bike conversion kits

UK cycle industry trade bodies the Bicycle Association (BA) and Association of Cycle Traders (ACT) have issued a joint message to cycle retailers who may be considering fitting e-bike conversion...

21 Mar 2025, more…

The ACT are asking pledgers to share images of their E-Bike Positive retail assets

Businesses and individuals that have signed up to the E-Bike Positive retailer safety pledge are urged by the ACT share pictures of the in-store campaign assets in action with the association.

20 Mar 2025, more…

Bristol-based cycling charity Life Cycle now offering Cytech training courses

Cytech, the internationally recognised training and accreditation scheme for bicycle mechanics, have partnered with Bristol-based charity Life Cycle to offer a range of bicycle mechanic...

20 Mar 2025, more…

A disconnected EPOS system could be holding back your independent bike shop

A lot of cycling retailers would consider managing inventory the most crucial aspect of running a shop, investing significant effort and time into keeping on top of stock. However, high street...

19 Mar 2025, more…

OPSS translates e-bike safety videos to improve accessibility

The Office for Product Safety and Standards (OPSS) has translated its e-bike and e-scooter safety guidance videos into multiple languages to improve accessibility for delivery riders and other...

19 Mar 2025, more…

UK Government issues renewed warning on dangerous UPP e-bike batteries

The Office for Product Safety and Standards (OPSS) has issued a fresh warning about the dangers of UPP e-bike batteries, urging consumers to stop using them immediately.

4 Mar 2025, more…

Independent cycle shop becomes first retailer to stock new local bike brand

Independent cycling retailer and ACT member Velo Fit has become the first to stock a new brand of bikes focused on combining quality and affordability.

28 Feb 2025, more…

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International training & accreditation scheme for bicycle technicians launches revamped entry level course.

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International training & accreditation scheme for bicycle technicians launches revamped entry level course.

Posted on 2 Nov 2023

Theory one logoCytech, the internationally recognised training and accreditation scheme for bicycle technicians, has relaunched its Cytech theory one online learning course delivering an introduction to bicycle maintenance that can be completed anywhere, in the participant’s own time.

The newly redesigned course includes a new module on Bicycle Types, Anatomy and Fitting, as well as new content additions on e-bike legislation and e-bike battery safety.

Theory one screenshotOnce participants have completed the course, they (and the shop they work for if applicable) will be promoted online via the international Cytech directory. The Cytech directory works as a census of who is Cytech qualified and where they are employed, helping consumers in the UK and worldwide to find their nearest qualified mechanic to take care of their bike.

Whilst Cytech technical two is seen as the industry standard for professional cycle technicians and Technical three represents the pinnacle of technical proficiency, getting qualified to a minimum of Cytech theory one gives all employees in the cycle trade a strong foundation of knowledge to better their ability to talk to customers, sell products, advise on basic repairs and build their careers.

Theory one screenshotCytech says that this is the latest step in its ongoing investment in raising the standard of bicycle mechanics worldwide and that being qualified to a minimum level of Cytech theory one should be key for every cycle trade employee, no matter what their role within in the business. Cytech courses are currently offered by six providers across 13 locations in six countries, with more to be launched in 2024.

Jonathan Harrison at the Association of Cycle Traders (ACT) is keen to reinforce the benefits the course provides:

“The ACT believes that every specialist cycle retail employee should be armed with the knowledge and skills to better understand how the workshop is run, how to manage customer expectations, work safely and efficiently in the retail environment and even carry out some of the more basic workshop activities.

Being Cytech qualified not only gives staff the confidence they need to do their job to the highest of their ability, but it also gives customers peace of mind that their bike is in safe hands.”

Theory one screenshotThe Cytech theory one online learning course with its additional content is being offered at the same price as before - £125+VAT. ACT members can save up to 50% off the course with their membership – so can access it for as little as £62.50 net.

For more information, visit www.cytechtheoryone.co.uk

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