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Re-Accreditation of Torq Zone Academy: Meeting QCTO Standards for Excellence

Torq Zone Academy, a leading institution of vocational training in South Africa, has been re-accredited by the Quality Council for Trades and Occupations (QCTO), for another five years, to offer...

27 Nov 2023, more…

Cytech training Scotland (Bike for Good) marks one-year milestone of excellence in bicycle maintenance training.

Cytech Training Scotland, proudly operated by Bike for Good, is thrilled to celebrate a year of remarkable achievements in providing top-notch Cytech bicycle maintenance training. Over the past...

14 Nov 2023, more…

Cytech named provider of Best Retailer Services in the 2023 BikeBiz Awards

Cytech has been named as the provider of Best Retailer Services in the 2023 BikeBiz Awards, recognising the positive impact of its service to the cycling industry. More than 25,000 Cytech...

9 Nov 2023, more…

International training & accreditation scheme for bicycle technicians launches revamped entry level course.

Cytech, the internationally recognised training and accreditation scheme for bicycle technicians, has relaunched its Cytech theory one online learning course delivering an introduction to...

2 Nov 2023, more…

ACT member Balfe’s Bikes begins rolling out Cytech Apprenticeships across its stores.

ACT member Balfe’s Bikes has begun its plan to introduce Cytech apprentices to its stores and upskill existing staff through the Cytech training programme.

18 Sep 2023, more…

Canadian Cytech Training Partner visiting Scotland to advise on careers in adventure tourism

The team from Whistler Adventure School (WAS), which recently became the only centre in Canada accredited to offer Cytech technical three, is to deliver a series of free sessions in Scotland,...

15 Sep 2023, more…

Cytech trainer back to training after providing mechanical support at UCI World Championships

Cytech training provider Spokes People were recently asked by the Afghan National Team if they could suggest any way for them to be supported mechanically at the UCI World Championships in...

24 Aug 2023, more…

Funded training available for Cycle Maintenance Apprenticeships

Fully funded training for school and college leavers is available for the Cycle Maintenance Apprenticeship for those under 19 years of age at the start of the apprenticeship.

9 Aug 2023, more…

Dates announced for Giant-specific Cytech e-bike courses.

Giant UK has partnered with Activate Cycle Academy and the Association of Cycle Traders (ACT) to provide a Cytech technical e-Bike qualification.

11 Jul 2023, more…

Whistler Adventure School becomes the only centre in Canada accredited to offer Cytech technical three

Cytech, the internationally recognised training and accreditation scheme for bicycle technicians, has announced that Whistler Adventure School (WAS), a private career training institution in...

3 Jul 2023, more…

Report violence and abuse

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Report violence and abuse

Posted on 24 Apr 2019

Always Report AbuseThe Association of Convenience Stores (ACS) is encouraging retailers to report every incident of violence or abuse.

The ACS, along with the Home Office, have launched the #AlwaysReportAbuse campaign, a campaign that aims to challenge the perception that being subjected to verbal abuse and aggressive behaviour is a normal part of working in retail.

The ACS's 2019 Crime Report illustrates that 83% of staff working in local shops have been subjected to verbal abuse within the past 12 months.

Retailers and staff are being encouraged to #AlwaysReportAbuse.

The ACS has created campaign materials, including a poster to share with and educate store colleagues, available here and a campaign video highlighting the human impact of crime on people working within retail, available here.

You can also request personalised posters featuring your store name. If this is something that you are interested in please get in touch with Chris Noice by emailing chris.noice@acs.org.uk.

Please share the message and #AlwaysReportAbuse.

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